We operate within a paperless office with our IT system COG, which is specifically designed for managed caseloads. Our Case Managers and senior employees use this system to provide excellence in service, whilst maintaining confidentiality and providing data integrity. We have located server in Dublin, so all client data remains in Ireland.
Our proprietary, online, case management portal allows claims staff and management to efficiently and securely view and collaborate on files with the ability to assign and review work product in real time, while supporting a paperless environment. With advanced security features and access for all stakeholders, this collaborative approach enables staff to share work product, communicate with legal teams and clients, track assignments, review video and more.